Brilliant communication skills : what the best communicators know, do and say
Hasson, Gill2012
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This text covers knowing your communication style, confident communication, active listening and skilful questioning, reading between the lines, and putting it into writing.
Main title:
Author:
Imprint:
Harlow : Pearson, 2012.
Collation:
xi, 178 p. ; 22 cm.
Notes:
Includes bibliographical references and index.
ISBN:
9780273761747 (pbk)0273761749 (pbk)
Dewey class:
153.6
Language:
English
Added title:
BRN:
187829
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